Privacy Policy

Privacy Policy
Viva Nissan respects your privacy and is committed to protecting your personal information. This policy explains how we collect and use information through our website and messaging services.

Information We Collect

We may collect personal information including name, phone number, email address, and vehicle or appointment details when you submit a form, contact us, or interact with our website.

How We Use Information

Information collected may be used to:

  • Respond to customer inquiries
  • Schedule service appointments
  • Send appointment reminders
  • Provide service updates
  • Send inventory alerts and promotional offers
  • Improve our customer experience

SMS Messaging

By providing your mobile phone number through our website forms or communication channels, you consent to receive text messages from Viva Nissan regarding appointments, service updates, and promotional offers.

Message frequency varies.
Message and data rates may apply.

You may opt out of receiving text messages at any time by replying STOP.
For assistance, reply HELP.

Data Sharing

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with service providers only when necessary to operate business services such as messaging platforms or customer support systems.

Updates to this Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page.

 

 

Terms of Service

By accessing this website or opting into communications from Viva Nissan, you agree to the following terms.

SMS Program Description

By opting in to receive text messages, you agree to receive Viva Nissan notifications and alerts including:

  • Service appointment reminders
  • Repair updates
  • Inventory alerts
  • Promotional offers
  • Customer service messages

Message frequency varies.
Message and data rates may apply.

Carriers are not liable for delayed or undelivered messages.

Opt-Out Instructions

You can cancel the SMS service at any time by replying STOP to any message received.

After sending STOP, you will receive a confirmation message and will no longer receive SMS messages unless you opt in again.

Help Instructions

If you need assistance, reply HELP to any SMS message or contact the dealership directly.

Changes to Terms

Viva Nissan may update these Terms of Service at any time. Continued use of our services indicates acceptance of any updated terms.