Customer Testimonials

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DealerRater Nov 24, 2021

Chris Ortiz was very professional and was very helpful with our new purchase 10/10 recommend him for anyone who’s looking for a new car !

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Cars May 6, 2021

I had a great experience with this dealership and I would highly recommend them

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Cars Apr 30, 2021

This is the 3rd or 4t time that I used the services provided by Viva Nissan, the rep Jesse has been very helpful and has keeping me informed of the status of the repairs/services. He makes the experience easier and more enjoyable I will definitively service my truck again there

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Cars Apr 29, 2021

Bonita experiencia,trato amable,buena explicacion,me mostraron como funciona la camioneta.

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Cars Apr 28, 2021

Excellent customer service from sales person to finance representative

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Cars Apr 15, 2021

The people at the Nissan dealership where wonderful to help us look for the perfect vehicle and we found a SUV Rogue SL and it so amazing and perfect. They were so respectful and courteous. I would recommend people to go and buy a new or used vehicle there.

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Cars Mar 31, 2021

I worked with a great Sales Person, Tyler Young, who was able to find me a great car, Maxima, with great terms and great financing. Viva Nissan goes out of their way to ensure that the customer is satisfied and that all of our needs are being met.

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Cars Mar 27, 2021

It was an excellent experience. It was my first new car and they explained the requirements, payments, car insurance, car warranties, motor, theft. They gave me the best options on the interest. Excellent service

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DealerRater Mar 14, 2021

ANGEL was very professional and extremely helpful. We need more people like him around.he actually took me to return a rental. That was extra ordinary

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DealerRater Feb 12, 2021

Great service and great prices!! I love my new Sentra thank you for everything!!! Will definitely keep coming back! Come see abran for your new car

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Cars Feb 10, 2021

Angel was very helpful and knowledgeable. He was very professional. Such a nice friendly guy! I would purchase from him again. Great customer service! I will definitely refer him to family and friends.

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Cars Feb 9, 2021

I had a good experience buying my 3 car at viva Nissan Irma Espinoza was very helpful

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Cars Jan 10, 2021

I really like the service Viva Nissan provided to my Titan Truck. Everything was very professional and they even cleaned my truck afterwards. Thank you!

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Cars Dec 3, 2020

Everyone was very helpful and nice. Joshua, Roy, Margie and I believe Mike was his name in finance. Everything was explained in detail and the process was fast. Thank you so much!!

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Cars Dec 2, 2020

Excellent service. Quick service. On time service. Representative was excellent. Got change of oil and recall itme s done in one quick visit. Recommend this facility highly.

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Cars Nov 13, 2020

They were very helpful and very informative in how the status of our car was.

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Cars Oct 12, 2020

Great customer service, trust the service you provide to my SUV

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Cars Oct 9, 2020

All my needs were met. Customer Service was awesome

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Cars Oct 4, 2020

Service department gave great customer service, quich and simple.

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Cars Oct 2, 2020

The customer rep was respectful and patient with all of our questions, Although a little pricey, the work they completed on our car was good quality and efficient.

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Cars Aug 21, 2020

Outstanding service. Ryan, my advisor, was very thorough in explaining what was done to my vehicle and what additional services my vehicle needed. This is the place I always get my maintenance done, never disappoint!

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Cars Aug 17, 2020

Mr. Tyler Young was a great sales person. He took the time to listen and showed what o asked for.

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Cars Aug 12, 2020

Ryan K. was a big help. Service was great. Expensive but great 🙂

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Cars Aug 12, 2020

Service advisors are informative and prompt. The online service report makes things easier for the vehicle owner.

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Cars Aug 4, 2020

Good customer service from Jesse will definitely take my car again

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Cars Aug 2, 2020

Go see Oliver! Great service and patience. I got exactly what I wanted and he didn?t push for anything else... Was fast and understood my needs

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Cars Jul 31, 2020

Jesus was a very nice person and easy to talk to will definitely return for work with him

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Cars Jul 26, 2020

Fast and professional service. My vehicle was repaired in a timely manner. Will continue to conduct all of my business with Viva Nissan.

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Cars May 16, 2020

It was a wonderful experience we were helped right away

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Cars May 13, 2020

service was good . did not like the waiting time. Waited 3 hrs. Would like to recieve discount coupons for car services.

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Cars May 8, 2020

Always friendly, efficient and a pleasure to go there.

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Cars May 7, 2020

Truck is nice looking and handles nicely. Sells and financial people were friendly and professional. My buying process was done professionally and in a prompt manner.

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Cars May 6, 2020

My service representative was professional and experienced.

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Cars Apr 12, 2020

Great customer service and very professional. Salesman very helpful

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Cars Apr 8, 2020

The dealership did a great job with the first service for my Titan! I am very satisfied and would highly recommend this service center to a friend!

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Cars Mar 25, 2020

Good service and repair in a timely manner. I would recommend them.

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Cars Mar 18, 2020

Great customer service was very helpful and took his time made sure everything was done correctly and showed us everything that was done as well

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Cars Mar 7, 2020

Very through service and I was NOT talked to like I was a know nothing female

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Cars Feb 25, 2020

Very fast and amazing customer service, Ernesto in service was very helpful .

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Cars Feb 17, 2020

We always take cars for service, I know Im in good hands here.

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Cars Feb 10, 2020

So far, great truck for the price. Basic inside but still a comfortable truck to drive.

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Cars Feb 5, 2020

Customer service was excellent. Julian was very informative and helpful.

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Cars Jan 20, 2020

They were very professional and patient. Angel Silva, sales man, was very effective and dedicated to making sure I received the car I wanted. Angel's patience and positive outlook was helpful and I did not feel rushed. I have gotten my last three cars in this location. I keep going there because I feel as if they are there to help me.

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Cars Jan 14, 2020

Jesse Provided great customer service. Keep me updated and made the process easy.

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Cars Jan 11, 2020

I brought in my truck for an oil change; the job was completed.

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Cars Jan 10, 2020

I was very satisfied with the services preformed but I was told that I would be receiving a courtesy carwash and it was not done.

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Cars Jan 3, 2020

Always great service with respect. Fast and efficient.

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Cars Dec 23, 2019

Everyone was very helpful and courteous. We will definitely recommend this dealership to all of our acquaintances.

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Cars Dec 16, 2019

Excellent service 5 stars Mr Telles gave us am excellent service

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Cars Dec 16, 2019

Jesse Castaneda was a great help in finding our needs. Very professional and not so pushy in trying to get a sale. Understood what we were looking for and what our budget allowed.

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Cars Dec 11, 2019

Jonathan Orozco was the salesperson, we work with. I am very blessed and satisfied with the purchase. Well done!

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Cars Dec 1, 2019

Very good.and polite service. They answered all my questions.

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Cars Nov 30, 2019

Took my sentra for not starting. They fixed by replacing the brake switch. If not happy the car only has 16000 miles too soon to had not starting issues. This is why o bought a car supposed to be reliable. So a little concerned with nissan quality of cars.

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Cars Nov 23, 2019

Excelente servicio y atencion. Todo muy bien explicado y respuesta a las dudas. Magnifica atencion por parte de Julian, muchas gracias!

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Cars Nov 5, 2019

Great service! I always go there knowing im going to get great service.

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Cars Oct 31, 2019

I was looking for my first car with the right price, They all possible to make it happen. Awesome Job.

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Cars Oct 29, 2019

GREAT JOB AS ALWAYS !!! CRUZ, VERY RESPECTFUL AND GOING OUT OF HIS WAY TO ACCOMADATE TO MY SCHEDULE.

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Cars Oct 26, 2019

I went to buy a new 2019 Nissan Sentra SV and met with Irma who was able to get me a great deal on the car! The car is great, it handles really well, and I would recommend it to anyone. Go to Viva Nissan and ask for Irma and she will help you get a great deal on your next vehicle!

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Cars Oct 25, 2019

Thanks guys. You all provide great and friendly customer service. You told me what needs to be serviced for my Sentra without any demand.

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Cars Sep 27, 2019

Very good customer service, Best of all I liked that my car was wash after the service

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Cars Sep 5, 2019

Service was good, very helpful and reliable. I usually take my car to Nissan. I know they would know best.

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Cars Jul 29, 2019

No issues at all, good service and personnel have excellent customer service, thank you!!

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Cars Jul 26, 2019

Abrian is very professional, very honest and very very kind. He gave me an excellent service. One hundred percent recommended. Good and Fast service. Good communication.

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Cars Jul 17, 2019

Good customer service. Sales consultant was very helpful and friendly.

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Cars Jul 17, 2019

Great experience! Everyone was extremely nice and helpful. Had my vehicle repaired in a reasonable amount of time. The complimentary car wash was great!

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Cars Jul 8, 2019

Overall was good service Great attention and the guy know his work

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Cars Jul 5, 2019

Very kind people,Luis ,thanks for the excellent work in Nissan at Zaragoza road in el paso tx.

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Cars Jun 29, 2019

Took my car in for brake service andd Mr Torres, service advisor, handled everything in a professional manner.

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Cars Jun 12, 2019

Me encanto exelente servicio , me tuvieron listo mi carro en menos de unas cuantas horas.

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Cars Jun 12, 2019

Friendly and all around fast service. All my services were meet in a timely manner.

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Cars Jun 10, 2019

My experience was great, as it was when I purchased the vehicle. Well taken care of both times.

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Cars May 28, 2019

Ernesto was very helpful and thorough when explaining the services I needed.

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Cars May 21, 2019

Although I purchased a car from a different dealership, I've always been treated professionally with the service department at Viva Casa Nissan. I like how services hours work with my schedule and the staff have always been kind and courteous. I feel they look out for the best interests of their customers

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Cars May 11, 2019

Luis Ibarra fue muy amable, atento y paciente. Respondio a todas mis dudas y preguntas. Lo recomendare ampliamente. Tienen muy buen elemento en su compania.

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Cars May 7, 2019

Took my car in for the 40,000 mile service . My service advisor , Leslie E. Torres , explianed in detail what the car needed to have done and what it would not. Very professional and courteous .

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Cars May 7, 2019

Excellent service provided by service consultant Abran Elias at Viva Nissan.

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Cars Apr 29, 2019

My Nissan Sentra was due for an oil change and I had a check engine light on. They were able to fix my check engine light and complete the oil change on the same day. Their service is fast and their prices are very reasonable.

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Cars Apr 29, 2019

I have been a viva Nissan costumer since 2012 and the service is normaly good. Last week, I took my car to service and Ernesto took the time to explain and go over my car needs. I highly recommend you to ask for him. Outstanding service!! 🙂

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Cars Apr 29, 2019

Customer service was good. Everything was good and easy to make.

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Cars Apr 24, 2019

Great experience, and we were treated nice. Sales person was very informative and knowledgeable.

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Cars Apr 23, 2019

Excellent excellent customer service he knew what he was talking about check the truck asked me if I had any questions very polite very knowledgeable

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Cars Apr 22, 2019

The customer service that was provided was excellent. Oliver Ochoa was very helpful and went above and beyond for us we will definitely be back to see him again!

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Cars Apr 12, 2019

Kevin and manager were awesome to work with when buying my Rogue!

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Cars Apr 6, 2019

Very profesional and polite staff. Service was great and the prices are very competible. Thanks

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Cars Apr 4, 2019

Tyler was AWESOME to work with. He listened to what I was looking for and was able to assist in me getting the car payments where I wanted them.

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Cars Apr 2, 2019

The service that would of been done, would of worked out just fine. If not for this company called Carshield. Just for your info. I canceled my contract with them, also letting them know how dissatisfied I was. Anyway that is water under the bridge. Thanks for your service.

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Cars Apr 2, 2019

They always leave me feeling happy knowing I was in good hands. Will definitely comeback!!!

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Cars Mar 28, 2019

My service advisor mr. elias was very helpful and professional. Overall one of the very best I?ve had.

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Cars Mar 22, 2019

Best car buying experience ever! Everyone did their job with professionalism and dedication. I am so glad that I decided to visit Viva Nissan and decide to purchase a car and truck from them.

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Cars Mar 18, 2019

Want to thank Irma Espinoza ( sales Consultant ) for making my care buying experience pleasant.

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Cars Mar 15, 2019

Salesman Rafael Juarez was so helpful , also sales manager was great

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Cars Mar 14, 2019

I really like the customer service And they to chill like friends I really like the customer service they?re polite and I will recommend to my friends and family

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Cars Mar 6, 2019

My experience was great, he was always very professional and always on top of things.

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Cars Feb 27, 2019

Very Nice and very friendly . They knew what they were talking about and helped me a lot . Best deal !!

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Cars Feb 22, 2019

Jesus Elias did an awesome job getting me in and out quickly.

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Cars Feb 22, 2019

Robert (in service) at Viva Nissan was awesome! I explained that I needed to be at a special event by a certain time and he went above and beyond to get my car serviced ASAP and had my car ready way before!! Then he explained everything very thoughrly and got me on my way out in no time! He?s awesome! I will definitely look for him next time I need service on my car!!

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Cars Feb 21, 2019

Great service. The guy who helped me was nice and he explained everything to me.

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Cars Jan 21, 2019

I highly recommend buying from viva Nissan. The service was great and they are the best at what they do. Easy car buying and no pushy sales guys.

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Cars Jan 3, 2019

All I can say is that Viva Nissan has excellent Customer Service.

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Cars Nov 27, 2018

The sales managers are amazing and take care of their customers. In less than 2 hours we picked the car we wanted and were out of the dealership in our new car. Strongly recommended buying a car at Viva Nissan!


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